At Mindware, we are committed to empowering our partners and driving their success forward. That’s why we provide a comprehensive range of services aimed at enhancing their market share. With our top-notch technical expertise, support, and lead generation services, we’ve got your back every step of the way. Collaborate with us and elevate your business to new heights!
MINDWARE CLOUD SERVICES
Support Services
We deliver comprehensive cloud support services to ensure seamless business operations in the cloud. Our team of seasoned experts is committed to providing top-notch support, empowering you to fully harness the transformative power of cloud technology. From migrating to the cloud, and optimising existing infrastructure, to resolving technical issues, we’ve got you covered every step of the way.
Support Plans
| SILVER | GOLD | PLATINUM | |
|---|---|---|---|
ASSISTANCE TYPE |
Remote Asssistance |
Remote Assistance |
Remote Assistance |
SERVICE LEVEL AGREEMENT |
Response time within 48-hours |
Security A < 2 hours |
Security A < 1 hour |
SUPPORT |
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